What is Service?

I ran across this article on CFO.com: “The True Meaning of Service”. Something really stood out to me. In the article, Timothy Chou asserts Amazon is not in the business of sales, but in service. As someone who has had poor service interactions with Amazon, and read of the many people who have had bad to horrible experiences with Amazon’s “service department”, I was taken aback. But what really struck me was the reasoning and evidence offered.

Some thoughts on CFO's Cloud Questions Article

Yesterday I ran across this article at CFO.com. As someone who started in this industry nearly two decades ago and planted firmly in the cloud, I’ve a few observations and admonitions. On Question One: Yes, by all means compare TCO. But be sure to compare it accurately. This will mean learning more about what your IT group so they can answer the questions you need to ask them. The article makes a critical mistake in assuming and asserting that the cloud makes it easier to know what your cost is because you get a bill.

The New Office is Ready

[caption id="" align=“alignnone” width=“300”][![][]][] A Shot from the deck door of my new home office.[/caption] No more garage office! There are a few things to finish off, such as the water cooler and mini-fridge, not to mention decorating. However, my new home office is ready for business. I have plenty of windows providing a bounty of natural daylight from the second story of the new house. I think I’ll be placing the mini-fridge just to the right of the monitor in the picture.

QShowpost: Now On GitHub

QShowpost is a command line utility for examining the queue levels of a Postfix server How many messages are delayed? How many are in the Hold Queue? QShowpost will give you those answers. It is a compiles tool using Qt4 in C++. It supports multiple instances per box - you simply edit the config file to add a new instance and define where it is. It can run in one-shot mode (default) or, if passed a numeric option, will run continuously updating every number of seconds passed into it.